We are a consulting and training company supporting organizations in delivering more human oriented services online and offline.


Open and closed training courses in methodology supporting innovation design (Service Design Thinking), creating customer journey maps, prototyping and facilitating creative processes.Read more

Consulting services

We will help you discover shopping motivations and needs of your clients. We can help you plan and implement processes connected with change, improvement and innovation in your organization, its offer and business model.Read more 


Take advantage of our competencies and experience gained in more than 20 creative processes, and engage us in your project as facilitators or moderators of team work.Read more



Service Design Thinking in modern banking

Check out how mBank and FUZERS implemented Service Design Thinking while working on mobile loan application process.

Read more

About us

We believe in good services

So far we have been successfully helping our clients create and improve services to be simpler and more useful to customers.

 Read more